Security at 1hub
Last updated July 2, 2026
1hub hosts the work you deliver to your clients — reports, documents, and live artifacts — so security isn't a feature, it's the product. This page describes the safeguards we run today, in plain language. Questions or reports: support@1hub.work.
1. Encryption
- All traffic is encrypted in transit with TLS; HTTPS is enforced with HSTS.
- Ingested artifact content is envelope-encrypted at rest with a dedicated key, on top of full-disk encryption at the infrastructure layer.
- Databases and file storage are encrypted at rest by our infrastructure providers.
2. Access Control and Tenant Isolation
- Every database query is scoped by row-level security: a workspace can only ever read its own data, enforced at the database layer, not just in application code.
- Client portals are private by default. Access is invite-only, password-gated, or link-based at your choice, with per-report permissions on top.
- Portals send no-index directives, so client work never appears in search engines.
- Untrusted artifact HTML runs in a fully sandboxed frame on a separate origin, with no access to sessions, cookies, or other tenants.
3. Infrastructure
1hub runs on audited, industry-standard infrastructure: application hosting on Vercel and database/auth/storage on Supabase — providers that maintain SOC 2 Type II and comparable certifications for the layers they operate. Payments are processed by Polar as merchant of record; card data never touches our systems.
4. Application Safeguards
- Passwordless sign-in with one-time links (plus optional passwords); portal password attempts and sign-in emails are rate-limited.
- Security headers across the product: HSTS, frame-embedding denial on trusted pages, content-type sniffing protection, and a restrictive permissions policy.
- Short-lived signed tokens gate every artifact view; nothing is served from guessable public URLs.
- Service credentials are held server-side only and never shipped to browsers.
5. Data Handling
- You own your content; we process it only to operate the Service (see the Privacy Policy).
- Deleting your account deletes or de-identifies your data, except where retention is legally required.
- Sub-processors are limited to the providers needed to run the Service; a current list is available on request.
6. Incident Response and Disclosure
If we become aware of a breach affecting your data, we will notify affected customers without undue delay, with what we know and what we're doing about it. Security researchers: please report vulnerabilities to support@1hub.work — we commit to acknowledging reports quickly and not pursuing good-faith research.
7. Roadmap
We're early, and honest about it: 1hub does not yet hold its own SOC 2 certification. Our controls are designed along those lines (least-privilege access, tenant isolation, encryption everywhere, auditable infrastructure), and formal certification is on our roadmap as the business grows. If your organization needs a security questionnaire completed or a DPA signed, contact us — we're happy to do both.
